With CU*TALK, our computer voice response system, taking care of your credit union business is faster, easier and safer! Now you can get around-the-clock access to your accounts, making this service perfect for today’s busy lifestyles. All you need to make contact with CU*TALK is a touch-tone phone, credit union access code, account number, and your Personal Identification Number (PIN). Now you are all set to take care of business!
With CU*TALK, you can:
- Review account balances
- Verify the date and amount of your transactions, including deposits, withdrawals, transfers and payments
- Verify whether certain checks have cleared
- Transfer funds between accounts
- Make loan payments
- Check current interest rates
- Calculate estimated loan payments
- Change your Personal Identification Number (PIN)
- Obtain annual dividend and interest information
Step-by-step instructions make it simple to use CU*TALK
- Using your touch-tone phone, call 888-593-1183.
- The computer will ask you to enter your member number. This is your primary share account number. (For example, if your account number is 901234-030, your member number would be 901234.) Just enter your member number, then press the # key.
- You will be prompted to enter your Personal Identification Number (PIN). Enter your PIN and press the # key. Be careful - if you enter the PIN incorrectly three times, your PIN will be disabled, and you'll need to contact the credit union directly for reactivation.
- From this point on, the Easy Access procedure will vary depending on the transactions you wish to complete. Easy Access will guide you through each step. Hint: This first set of options includes a brief tutorial (press “0″) with tips and hints for using the system. At any time during the tutorial, you can press * to return to the main menu.
- When you have finished your last transaction, simply hang up the phone.
- 1 Account inquiries, including balances and history
- 2 Perform financial transactions, including transfers
- 3 Hear current CU rates or calculate estimated loan payments
- 4 Change your PIN
- 5 Change to a different member number
- 6 Other CU services, including locations and hours
- 8 Repeat this menu
- 9 End the call
- 0 Hear the tutorial *
Press * when done with the tutorial to hear the menu again.
Savings . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 000
Checking . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 030
IRA . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 040
Christmas Club . . . . . . . . . . . . . . . . . . .
. . . . . . . . 011
Certificates . . . . . . . . . . . . . . . . . . . .
. . . . . . 300 - 399
Loans . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 500 - 599


